FlipView is an application service provider that provides you, our customer, with tools to conduct surveys and build dashboards on key risks, opportunities, strengths and weaknesses. Flipview™ is a data aggregation and reporting tool, and as such the security of your data is of paramount importance.

The summary:

We have implemented substantial security measures in place to protect your information. Unique user names and passwords must be entered each time a person logs on to complete a survey. Access to the Flipview requires two step authentication("2FA"). The Site is hosted in a secure server environment that uses a firewall and other technology to reasonably prevent access from outside intruders. When transmitting sensitive Information, we use encryption technology (the site is SSL certified). All our technology and processes are not, however, guarantees of security. Please keep your user name and password secret and contact us immediately if you learn or suspect that our security has been breached.

Specifics:

Securing Your Data
At FlipView, we take data handling very seriously. We implement industry-leading SSL data encryption. We follow the best practices in the industry for storing confidential information in secure, world-class data centres.

Personal Information
We use necessary personal information from you to respond to your requests and fulfill the contract between us. For more details about how we collect and process your information, please visit our Privacy Policy and Cookie Policy.

User Names and Passwords
Each user has a unique, user name and password that must be entered each time that user logs on. Access to the main dashboard and summary reports requires a two-step authentication (via a mobile app). Passwords are encrypted in the database before they are saved. And a session “cookie” is issued to record this encrypted authentication information only for the duration of a specific session. The session “cookie” may store the username or password of the user depending on how the user's browser is configured.

SSL Security
Your Dashboard and the Customer Data are protected with an SSL Certificate from Microsoft Azure, which includes 256-bit encryption — the strongest level of data encryption available. SSL (Secure Socket Protocol) is the most advanced technology for Internet security available today. SSL secures the connection between your browser and our server, encrypting all of the information transmitted, therefore keeping it totally private. When you access the Site, your information is protected using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to authorised users in your organization.

World-Class Data Centres
Customer Data is hosted in multiple Class A, Tier 1 data centres, a standard that ensures 24/7 availability, redundancy and operational sustainability. Each data centre provides a secure environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.

Additional Information
If you have further questions about this data protection policy, please email info@flipview.co.nz‍